Slack

Connecting Hawkeye to your Slack account allows you to get alerts from your Slack workspace. This integration ensures efficient communication by keeping your team informed on important incidents and events.

For an easy connection, you will authenticate using a Slack App that you create within your Slack workspace.

Note

For each step, we’ve created a short demo walkthrough and a step-by-step guide. You can check out the demo for a visual guide to setting up your Slack connection!

Fig.1 - A walkthrough of how to add Slack connection to Hawkeye

Step 1: Add Slack Connection to Hawkeye

1. Navigate to the Connections Tab: In the Hawkeye dashboard, go to the Connections section and click on New Connection.

   

   Fig.2 - Create New Slack Connection dashboard page

2. Select Slack: From the list of available integrations, select Slack.

   

   Fig.3 - Select Slack connection

3. Connect to Slack: Click the Connect to slack button to setup your slack connection.

   

   Fig.4 - Connect to Slack

4. Authorize connection: In the connection page on your web browser, click to select a workspace at the left corner. Then click the Allow button to continue.

   

   Fig.5 - Slack authorize connection

5. Enter Email and Password: You’ll be required to sign in with your Hawkeye email address and password. Then click the Continue button to finalize your authentication.

6. Successful connection: If your connection is successful, you’ll be prompted on your web browser, and you’ll see the page below on your Hawkeye dashboard.

   

   Fig.6 - Slack connection successful

7. View all commands: Go to your Slack workspace where Hawkeye is connected, click into the message box, type this command /Hawkeye, and press enter to see the full list of the available Hawkeye commands.

   Command:

   

   Fig.7 - Slack-hawkeye-tag

   Here is the result:

   

   Fig.8 - Hawkeye Slack commands overview

   How to list a project and set it globally

   Note

   Before setting a project globally, first view the list of available projects in Hawkeye and choose one project only to set globally.

   • To see the list of all projects available in your Hawkeye account, use this command

     /Hawkeye list Projects

   

   Fig. 9- Slack list projects

   • To set a project globally , use the command /Hawkeye set global-project_name. (This will prompt Hawkeye to display incidents only for the projects you have set).

   Example: Using Kroger as the project to illustrate how to set a project globally.

   /Hawkeye set global-project Kroger. This will instruct Hawkeye to display incidents only for Kroger project.